When you receive your order, please inspect it immediately and inform us within 24 hours of delivery of any problems with your order, or dissatisfaction with the item(s) you received. At this time, with Covid-19, we are not able to accept most items for return or exchange. Any returns or exchanges, when possible, are at the expense of the buyer (we will be full resposible for seller error, of course). Any/all returns (exchanges), if they are able to be returned (exchanged), must be postmarked within 7 days of receipt and be in the original condition. Any questions, problems or concerns, please feel free to contact us.